Ehrhardt Stahl- und Maschinenbau GmbH's customers will recieve exceptional customer care and support, well after commissioning.
Spare parts service
Customers of Ehrhardt Stahl- und Maschinenbau GmbH are not left to their own devices, even after commissioning. Among other things, we take on the procurement of spare parts, as well as the design and manufacture of special parts, which can be produced on request directly in Di Matteo Group's own foundry.
The provision of spare parts in sufficient quantities – if necessary, in a consignment warehouse – is part of Ehrhardts portfolio, so that no bottleneck ensues. And of course, we also ensure that the systems are professionally dismantled and reassembled to guarantee that they function flawlessly.
After-Sales-Services
At Ehrhardt, the service concept does not end when the customer first starts their machines. We offer extensive service models that ensure our customers security, from spare parts to regular maintenance and the extensive refurbishment of systems. Everything is exactly as it should be.
Personal service
When others call it a day, Ehrhardt provides a personal contact at all times, solving small and large problems with commitment and expertise.
